Goals for Crisis Intervention – 5 stage model

5 Stages of Police Crisis Intervention

  1. Scene safety – Assess for presence of firearms – obtain history of address from dispatch – have back-up
  2. Make contact with complainant & subject – express a desire to help; listen to explanation of the problem – ascertain what is precipitating factor?Roberts (2005) suggested not only inquiring about the precipitating event (the proverbial ‘‘last straw’’) but also prioritizing problems in terms of which to work on first, a concept referred to as ‘‘looking for leverage’’ (Egan, 2002).
  3. Establish direct communication with subject – attempt to establish trust; support for taking steps toward change; “why now?”; identify any immediate threats – sobriety
  4. Pros and Cons for change – ascertain how willing  is subject to begin change process, i.e. sobriety, counseling, detoxification
  5. Positive expectations for change = direct movement toward change – hospital program; rewards that will come with positive change

“A crisis event can provide an opportunity, a challenge to life goals, a rapid deterioration of functioning, or a positive turning point in the quality of one’s life” (Roberts & Dziegielewski, 1995).


Egan, G. (2002). The skilled helper (7th ed.). Belmont, CA: Wadsworth.

Roberts, A. R., & Dziegielewski, S. F. (1995). Foundation skills and applications of crisis intervention and cognitive therapy. In A. R. Roberts (Ed.), Crisis intervention and time-limited cognitive treatment (pp. 3–27). Thousand Oaks, CA: Sage.

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